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Bring Your Own Device Program Reduce Costs, Is That True?

There are an assortment of reasons refered to by associations for actualizing a Bring-Your-Own-Device (BYOD) program that empowers representatives to utilize their own particular cell phones, for example, cell phones and tablets to get to work messages, organization information and even organization applications.

BYOD is a developing pattern that was at first determined by senior officials’ yearning to utilize thelatest, simple to-utilize cell phones for work capacities, either in the workplace, while voyaging or when telecommuting. These gadgets are every now and again more brilliant and less demanding to use than work PCs, which regularly have obsolete working frameworks, for example, Windows XP or Vista and depend on methodology based around these working frameworks that are similarly obsolete. Representatives need the chance to be more adaptable, to adjust to changes in the commercial center all the more quickly and henceforth be more gainful and more inventive in their way to deal with their work.

This “consumerization of IT” is often viewed as a way to keep employees happy and increase productivity; one perhaps being the consequence of the other. Cynics might always suspect an ulterior motive on the part of large corporations and, indeed, a recent survey by Xigo, a telecoms expense management company, reported that adopting BYOD to keep employees happy was the reason stated by only19 per cent of companies surveyed. There were plenty of other reasons for its implementation, including, as would be expected, reducing costs.

In a Forrester Research survey commissioned by TrendMicro, more than 80% of companiesreported productivity improvements due to BYOD and increasing employee productivity is often themainexpected benefit that drives the implementation of a BYOD policy. Much of the improvement in productivity is attributable to employees using their mobile devices to communicate more frequently with colleagues both during working hours and outside working hours.

Surprisingly, according to the Xigo survey, over two-thirds of organisations who have had a BYOD program in place for at least 2 years reported that their IT costs have not changed and less than 10 per cent of these companies actually managed to reduce their mobile device costs.

The Xigo survey also revealed that 70 per cent of companies reported that their support costs have not changed since the implementation of the BYOD policy.

However, the Forrester reportindicated that, in fact, the impact on costs of a Bring Your Own Device program vary widely and are not just limited to IT and support costs. Some costs may be increased but others are decreased so the end result can vary from company to company. For example a company that offers out-of-hours help desk support for mobile devices will, obviously, incur greater costs than those who limit support to regular office hours.

There are many different elements to measure when determining whether the overall costs to a company of implementing a BYOD program have risen or fallen. BYOD can affecta number of different areas of a business but some of these may only incur a cost for a limited number of users. For example, access to a particular corporate application may only be necessary for a small group of sales personnel or senior executives. Similarly certain areas will be business-dependent such as regulatory compliance costs.

Amongst other areas, BYOD can affect expenses such as:

  • Employee productivity
  • Application security costs
  • Integration with corporate apps
  • Regulatory compliance fees
  • Help desk supportwhich may be limited to certain devices and certain times of the day.
  • Software licenses to allow employees to access corporate software, mobile apps and mobile services.
  • Maintenance fees for mobile device operating systems, applications, and services.
  • Development of new mobile apps
  • Additional server capacity
  • Employee reimbursement for business usage
  • Training of IT and support staff
  • Mobile device management software

Many large organisations measure how BYOD affects each separate expense area to enable them to accurately determine how overall expenses are affected and why.